Help Scout import — Admin / Getting Started ImportExport
1. Go to Admin - Import / Export2. Select Rates from the Data to Import dropdown3. Download the Rates Data Template4. Copy and Paste your data into the Rates Data Templatea) Rate File Nameb) Rate File Description - For the entire file not that specific ratec) Rate Set - Rate set the corresponding rate belongs tod) Rate Date - Date the rate should come into effect. e) Rate5. Save your file6. Choose your file from the Import tab7. Ensure columns were mapped correctly8. Import!